Managed IT & Helpdesk
- Day-to-day support, device health, patching, and onboarding/offboarding
- User setup, secure standards, documentation & runbooks
- Remote support (and onsite by request)
Microsoft 365 + Azure Solutions
- Microsoft 365 setup, security baseline, and governance
- Azure VM & storage design (secure + cost-aware)
- SharePoint / OneDrive structure, permissions, and data protection
- Backup & disaster recovery planning
Security Baseline & Hardening
- MFA + Conditional Access cleanup and enforcement
- Endpoint security policy review (Defender / Intune)
- Email protection basics (SPF/DKIM/DMARC + anti-phishing)
- Admin account hygiene and least privilege
Projects & Automation
- New tenant / migration planning
- Security & compliance documentation
- Automation for user lifecycle, reporting, and recurring tasks